Same-day dispatch on orders before 3pm, Mon–Fri
Free UK delivery over £60 | Not sure it fits? Call 0330 043 4599

MAPS Auto Parts
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Order Tracking

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Order Tracking

At Maps Auto Parts, we aim to keep you informed from order placement through to delivery. There are several ways to track your order.

Track Your Order Online

You can track your order using your Maps Auto Parts account:

  1. Sign in to your account
  2. Go to My Orders
  3. Select your order
  4. View the latest order and delivery updates

Tracking information will appear once your order has been dispatched.

Track Through Your Delivery Email

When your order is dispatched, we will send a confirmation email containing:

  • Order number
  • Dispatch confirmation
  • Tracking details (where available)
  • Courier information

Please check your inbox and spam folder.

Need Help? Track Through Live Chat

You can also track your order directly through the website chat icon. To help us assist quickly, please provide your order number, full name and the email address used for the order.

Our team will help check order status, dispatch updates, delivery progress and any issues with your shipment.

Shop App Tracking

If you completed your purchase using Shopify Shop services, you may also track your order through the Shop app, which lets you view order updates, receive delivery notifications and track shipment progress. Availability may depend on your selected delivery method.

Typical Order Statuses

Order Confirmed

Your order has been received and payment completed.

Processing

Your order is being prepared for dispatch.

Dispatched

Your order has left our warehouse and is on the way.

Delivered

Your order has been successfully delivered.

Issue With Delivery

Our team or courier may contact you if additional information is required.

Delivery Time Guide

  • Standard Delivery: 2–5 working days
  • Express Delivery: 1–2 working days
  • Oversized items may take longer

Delayed Orders

If your order appears delayed, check tracking updates, allow additional time during peak periods, or contact us.

Contact Us

Maps Auto Parts
1336A Neath Road, Hafod
Swansea, SA1 2HN

Email: [email protected]
Phone: 0330 043 4599

Company Number: 17245636
Registered in England and Wales

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              Terms & Conditions

              Terms & Conditions Last updated: 04/06/2026 These Terms govern use of Maps Auto Parts and purchases made through our website. By placing an order you agree to these terms. Orders All orders are subject to acceptance and availability. We reserve the right to cancel orders where: Pricing errors occur Stock becomes unavailable Fraud is suspected Pricing Prices are displayed in GBP (£). Prices may change without notice. Product Information We aim to ensure descriptions and images are accurate. Colours and appearance may vary. Vehicle Compatibility Customers are responsible for confirming: Vehicle compatibility OEM numbers Product suitability Compatibility tools are provided as guidance only. Delivery Delivery estimates are not guaranteed. Please refer to Delivery Information. Returns Returns are subject to our Returns & Refund Policy. Limitation of Liability To the maximum extent permitted by law: Maps Auto Parts shall not be liable for indirect losses arising from use of products. Statutory consumer rights remain unaffected. Intellectual Property Website content remains property of Maps Auto Parts. Governing Law These terms are governed by the laws of England and Wales. Maps Auto Parts Company Number: 17245636