Order Tracking
At Maps Auto Parts, we aim to keep you informed from order placement through to delivery.
There are several ways to track your order.
Track Your Order Online
You can track your order using your Maps Auto Parts account.
Simply:
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Sign in to your account
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Go to My Orders
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Select your order
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View the latest order and delivery updates
Tracking information will appear once your order has been dispatched.
Track Through Your Delivery Email
When your order is dispatched, we will send a confirmation email containing:
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Order number
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Dispatch confirmation
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Tracking details (where available)
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Courier information
Please check your inbox and spam folder.
Need Help? Track Through Live Chat
You can also track your order directly through the website chat icon.
To help us assist quickly, please provide:
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Order Number
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Full Name
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Email Address used for the order
Our team will help check:
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Order status
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Dispatch updates
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Delivery progress
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Any issues with your shipment
Shop App Tracking
If you completed your purchase using Shopify Shop services, you may also track your order through the Shop app.
The app allows you to:
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View order updates
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Receive delivery notifications
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Track shipment progress
Availability may depend on your selected delivery method.
Typical Order Statuses
Order Confirmed
Your order has been received and payment completed.
Processing
Your order is being prepared for dispatch.
Dispatched
Your order has left our warehouse and is on the way.
Delivered
Your order has been successfully delivered.
Issue With Delivery
Our team or courier may contact you if additional information is required.
Delivery Time Guide
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Standard Delivery: 2–5 working days
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Express Delivery: 1–2 working days
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Oversized items may take longer
Delayed Orders
If your order appears delayed:
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Check tracking updates
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Allow additional time during peak periods
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Contact us via website chat
Contact Us
Maps Auto Parts
1336A Neath Road, Hafod
Swansea, SA1 2HN
Email: mapsautoparts@gmail.com
Phone: 07498 000 459
Company Number: 17245636
Registered in England and Wales